Trusted Choice
® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable
us to offer our clients
competitive
pricing, a broad choice
of products and unparalleled
advocacy.
As a Trusted Choice
® agency, we are
dedicated to you and
are committed to treating
you as
a person, not a policy.
This commitment means
we shall:
- Work
with you
to identify
the insurance
and financial
services
that are
right for
you,
your family
or your
business
and use
our access
to multiple
companies
to deliver
those
products.
|
- Guide
you through
the claims
process
for a prompt
and fair
resolution
of your
claim.Help
you solve
problems
related
to your
coverage
or account.
|
- Explain
the coverages
and options
available
to you through
our agency,
at your
request.
|
- Return
your phone
calls and
e-mails
promptly
and respond
to your
requests
in a timely
manner.
|
- Provide
24/7 services
for our
customers,
offering
any or all
of the following:
emergency
phone numbers,
Internet
account
access,
e-mail and
call center
services.
|
- Use
our experience
and multiple
company
relationships
to customize
your coverage
as
needed.
|
- Commit
our staff
to continuing
education
so they
may be more
knowledgeable
in
serving
you.
|
- Treat
you with
respect
and courtesy.
|
- Conduct
our business
in an ethical
manner.
|
We pledge this to you,
our clients and ask
that you let us know
if we fail to meet our
commitment, so we may
take corrective action.
